![Don't Panic Emergency Garage Door Repair LLC](/u/68/44/d89e37.jpg)
So you're having some trouble with your garage door or opener. Why else would you be looking at garage door repair web sites? Let me introduce myself. My name is Phil Spencer, owner of Don't Panic Emergency Garage Door Repair. If you live in Cobb county GA or any of the counties bordering Cobb (Douglas, Paulding or Cherokee) I would like you to consider me and my little business for solutions to your residential garage door or garage door opener needs.
The purpose of this web site, aside from being my only form of advertising, is to inform and educate visitors on the names and purposes of various parts of the residential garage door-garage door opener combination. Hopefully after reading the information here you will be better able to describe the nature of the problem with your door or opener when you call me to set up a service appointment.
I am licensed and insured and I strive to provide my customers with excellent quality materials and workmanship. Always, I treat all of my customers and their property with the utmost respect.
The purpose of this web site, aside from being my only form of advertising, is to inform and educate visitors on the names and purposes of various parts of the residential garage door-garage door opener combination. Hopefully after reading the information here you will be better able to describe the nature of the problem with your door or opener when you call me to set up a service appointment.
I am licensed and insured and I strive to provide my customers with excellent quality materials and workmanship. Always, I treat all of my customers and their property with the utmost respect.
Served areas
- Serving Cobb, Douglas, Paulding, and Cherokee counties.
Highlights and features
- Expert garage door repairs and opener installations.
- Over 19 years of hands-on experience.
- Licensed, insured, and professional service.
- High-quality materials and expert workmanship.
- Family-owned, customer-focused business.
Payment methods
- Cash
- Debit cards
- Credit cards
Services
Garage door springs are essential for smooth operation, but they inevitably wear out and break over time. The most common repair involves replacing broken springs, which typically last for about 10,000 cyclesequivalent to several years of regular use. A broken spring can make the door feel heavy, and automatic openers may struggle to lift it. For safety, do not attempt to operate a garage door with a broken spring. Professional replacement ensures proper function and prevents further damage to the door and opener.
Garage door openers
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A garage door opener, also known as an operator, is a device designed to open and close your garage door effortlessly. While the garage door and the opener work together, they are separate components. Think of it like your lawn and a lawnmoweryour lawn requires maintenance, just as your garage door requires an opener to function smoothly. Many homeowners rarely think about their garage door system, often confusing the opener with other garage door parts. Understanding the difference helps with troubleshooting and maintenance, ensuring your system works efficiently.
Broken Cables
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Garage door cables are built to last as long as the door itself, but they can still fail over time. When a torsion cable breaks, the door often comes off track, getting stuck diagonally with some rollers possibly falling out. A broken extension cable creates a situation similar to a snapped extension spring, even though the spring remains intact. These issues can be extremely dangerous and require a professional to handle them safely. A trained garage door technician has the right tools and expertise to resolve cable failures without risk. If youre dealing with a broken cable, dont take chancescontact a professional to restore your garage doors function safely and efficiently.
Opener Repair Prices
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Garage door opener repairs come in many forms, and its impossible to list them all. The cost of repairs depends on the specific issue and is determined after diagnosing the problem. In some cases, repairs can be costly enough that replacing the entire opener is a smarter investment. A garage door opener is designed to make life easier by automating the opening and closing process, but like any appliance, it wont last forever. If the cost of repairing your opener exceeds $150, it may be more practical to consider a replacement. Additionally, some repairs may not even be possible due to discontinued parts.
Videos
An 8x8 steel garage door opening and closing.
Video of an 8x8 steel garage door that I just fixed working very well.
Reviews (77)
Ted Jordan
Feb 13, 2025
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Sazzy Ndhlovu
Feb 05, 2025
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Mitchell Gunn
Feb 01, 2025
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Daniel Lerch
Nov 28, 2024
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I am a repeat customer with this company. The first time I called them, it was to fix a minor issue with my garage door. In the short time Phil was in my garage, he was friendly and very professional. Just recently, my garage door opener totally crapped out. I immediately called Phil (he left his card on his first visit). We were able to trouble shoot the issue over the phone, It was determined that I needed a new garage door opener. Phil gave me an estimate and said he can be over the next day.
He showed up on time, and he had the new opener installed in about an hour. The new opener was an upgrade (versus the standard) and it is way quieter than the rattle trap that he replaced. I strongly recommend this company.
He showed up on time, and he had the new opener installed in about an hour. The new opener was an upgrade (versus the standard) and it is way quieter than the rattle trap that he replaced. I strongly recommend this company.
Ronak Patel
Oct 26, 2024
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Great service and great price. Very knowledgeable and come ready for the job. My garage door has a bracket that was breaking, they replaced it and others that seemed worn out and helped fix the issue causing the wear and tear. Also the garage door is much quieter now. Can't recommend this company enough!
Fred Conklin
Oct 16, 2024
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Phil came out and did a minor repair for us years ago and we called him when our old garage doors needed to be replaced. He did an OUTSTANDING job both times. The process was as easy as anyone could have imagined, from start to finish. I highly recommend Phil for all of your garage door repair and replacement needs!
Lior
May 01, 2024
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Sherri Siwik
Apr 01, 2024
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Phil did an amazing job replacing our garage door opener. He was prompt, knowledgeable, honest and friendly! Most of all, Phil went above and beyond to help assist me in even programming our cars garage buttons (which ended up being a tough process)! His work is exemplary and I would not hesitate to recommend him HIGHLY! We will definitely use him again!
Hoa Nguyen
Mar 26, 2024
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Anna Priddy
Oct 09, 2023
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Rikki Ofek
Dec 19, 2021
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Phil was timely, friendly, confident, and skilled. He was able to fix my garage in a timely manner and his feed beat out a competitor's quote. As owners of a small business ourselves, we are so happy to support another small business. I am so pleased with Phil's work, I will be passing his contact information along to my neighbors on our neighborhood facebook page. Thank you, Phil!
Adam Miller
Nov 23, 2021
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Alex Vela
Nov 10, 2021
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Eric Johnson
Sep 08, 2021
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Ahmed Khan
Aug 06, 2021
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Just had the pleasure of meeting Phil at our new residence and he got straight to assessing what could be causing the noise issue - didn't oversell anything - and worked diligently to let us know what was the most cost minor efficient route we could take. He made some adjustments while pointing out what he believed to be wrong and bam! it was significantly more quiet. Really appreciate honest individuals that know what they are doing in their field. You can't go wrong!
TheShoes
Jul 29, 2021
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Michael Lowden
Jul 28, 2021
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Matthew Richner
Jul 17, 2021
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Called Phil after dealing with a frustratingly loud garage door for far too long. He was out to our house quickly, and had my old, broken springs replaced and door up-and-running in no time! Very reasonably priced, especially considering the level of service and care provided. Will be calling Phil for any of our future garage door related repairs in the future.
Ed Lewis
Jun 25, 2021
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My garage door broke, and after minor panicking I started looking for a repairman. After researching and reading reviews I came across Phil and Don't Panic Emergency Garage Repair who not only was patient but also very helpful in just recommending and responding to my questions. After we purchase a new opener, he was prompt, professional, and courteous with the install. If you are in need for a repairman who's reasonably priced one can't go wrong with Phil.
Detective Clay
Jan 25, 2021
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Sori Baek
Dec 26, 2020
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A. Adams
Dec 17, 2020
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Phil came out to fix my garage door back in Dec 2016. He fixed my original problem and also noticed that the sensord had been improperly installed and that their height posed a danger to my small children. He fixed it right away as a courtesy. His price was very reasonable. He came out promptly, only a few days before Christmas. We sold the house July 2019 with the garage doors still working great.
Jeff
Oct 01, 2020
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Our garage door was very loud and making a cracking noise when in operation; additionally, it was not closing all the way so we called Phil. We called him on a Friday evening, and he was out the next day to fix the issue. He completed a tune-up service on our garage. It now seems to operate smoother than before. I definitely would recommend Phil for any garage door repairs. Thanks Phil!
T. Ro
Sep 26, 2020
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Phil walked me through my garage door issue over the phone and actually was able to give a good guesstimate of what the issue was. He came out the next day(although he offered to come that same day but my schedule would not permit) and fixed the issue within an hour. The price was more than reasonable and I was able to get on with my day. Phil is a local small business so I would highly recommend his services if you are need of garage repair.
Sherry Sarfati
Sep 21, 2020
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Fantastic job. He arrived promptly and got the work done very well and for a good price. We were very pleased with the service, especially the extra care he took to add screws that were missing or never installed. Our door is not only secure once again, but it moves so much better now. Highly recommend!
B. Loftus
Sep 16, 2020
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Holly Tubbs
Jun 25, 2020
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Jonathan Sarfati
Jun 25, 2020
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We were very pleased with Mr Spencer and his work. We phoned on a Sunday evening, and the door was fixed by Monday afternoon. He explained just what had happened just by looking at the photo of the detached bracket: a broken torsion spring caused far too much stress on the bracket, which pulled out. This is a common problem with Wayne Dalton brand garage doors.
So he replaced the springs, added the updated bracket, replaced the frayed latch cord, and added more screws where they needed to go. He would have made more money by replacing the door. But he said the door overall was sound, so recommended the far cheaper option of replacing the broken parts. We trust tradesmen who don't talk up expenses and instead try to do what is best value for money. We have no hesitation in recommending Don't Panic to anyone in the service area with garage door problems.
So he replaced the springs, added the updated bracket, replaced the frayed latch cord, and added more screws where they needed to go. He would have made more money by replacing the door. But he said the door overall was sound, so recommended the far cheaper option of replacing the broken parts. We trust tradesmen who don't talk up expenses and instead try to do what is best value for money. We have no hesitation in recommending Don't Panic to anyone in the service area with garage door problems.
Sam Colson
Feb 15, 2020
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Our garage door spring broke on Friday. I was referred to Phil by numerous people who were happy with his work. He immediately gave me a time for y very next day. He was on time and very helpful. He explained everything he was doing and also gave me several different options. He was done in no o at all and the price was more than reasonable. I'll definitely be recommending him to anyone who needs work on their garage door!
Maddy Ahn
Dec 10, 2019
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I definitely recommend Phil for any of your garage needs. He was knowledgeable, promptly returned my call and, above all, was honest! By obtaining a few details regarding my garage door, he was able to identify the issue as minor and instead of taking advantage of the situation (like other companies, charging a service fee and escalating repair costs once on-site), he walked me through the solution over the phone, free of charge. The world needs more business men like Phil.
Jason Mielnikowski
Oct 22, 2019
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Art Iaryguine
Oct 20, 2019
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Jennifer Files
Sep 22, 2019
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Phil is awesome! He called the morning of my appointment to confirm we were still on which I definitely appreciated. He was very knowledgeable and I could tell he enjoys what he does. He gave both of my doors a nice tune up at a very fair price! I would highly recommend to anyone looking for garage door services!
Stephen Lee
Sep 02, 2019
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Steve Gorges
Aug 23, 2019
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Took less than one hour for response to my call. Gave ball park estimate after I explained what I thought the situation. 45 minute heads up call prior to arrival. Showed up on time. Advised he didnt need do all originally estimated in my initial description. Extremely thorough. Made suggestions to improve performance. Very personable. Bottom line: Phil knows garage doors as well as anyone you could ever hire, no guesswork, comes fully equipped, and likes what hes doing.
Charles Choc
Aug 12, 2019
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Renee Sumption
Jul 19, 2019
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Phil was already at my house looking at my garage door just a little over an hour after I called him. Sooo fast! Very nice and professional and did an amazing job! Dont panic was recommended to me by several people on the next-door app, and Im glad I listened to them. Very happy! He also charged a little less than other competitors. I would not hesitate to highly recommend dont panic!
David Normand
Jul 14, 2019
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Wow. Came when he said he would. I was really impressed that he explained exactly what he was doing and why. Adjusted three doors with three different problems and corrected problems. I felt like I received really good value at a very fair price. I would definitely use again and recommend this business.
Ali Jamshidi
Jul 06, 2019
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Steven Lambert
Jun 18, 2019
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Called Phil about broken garage door spring simply based on reading positive reviews after Google search. He was extremely accommodating when I had to postpone the repair at last minute due family emergency. He had an opening for midday Saturday, and even had to deal with his own work truck issues to keep on time for the appt. I had also asked about replacing motor since it was original (15 yrs) equipment. He provided an excellent recommendation. He is very professional, courteous, and capable! I Highly Recommend Phil and Dont Panic Emergency Garage Door Repair.
Kim Isaza
Jun 17, 2019
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Carolina Beris
Dec 31, 2018
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I'm a firm believer in giving positive reviews. Phil came same day I called. Phil has a great disposition, was quick to trouble shoot and fix the issues, and took time to teach a NYC Lady about garage door mechanics. Excellent customer service/pricing. Will definitely refer and use again if needed. Thanks Phil!
Mickael Souza
Dec 23, 2018
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Mr. Phil did an amazing job with my new garage door installation in Marietta, he was prompt to pick up th phone, showed up on time for the appointment, was knowledgeable about his product and had THE BEST PRICES ON GARAGE DOORS. I would recommend him to anyone, over all the big companies. His work excelled all my expectations. Thank you Mr. Phil.
Clarke Anderson
Dec 16, 2018
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Garage door opener ripped away from my door. Call Dont Panic. Advised he could fix it. Showed up on time, reattached my opener to my door and replaced a previous poor repair on my spring system. Quality work. Unless you know it has been repaired or look closely to compare to other doors, you cant tell. Very reasonable price. Excellent company. Highly recommend. One of the easiest companies to work with.
Eric Rehm
Dec 06, 2018
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Tripp Yarbrough
Nov 30, 2018
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I had a spring break Saturday afternoon and was unable to open my garage door. I made a few calls to various garage door companies to no avail until I came across Don't Panic. Phil answered, i explained the problem. He mentioned he was in the area and within 30 minutes, he was on site and began working. I can't begin to quantify my satisfaction with the quality of work performed and the quality of person Phil is.
He is extremely knowledgeable and savvy. If you have any garage door problems, PLEASE consider Don't Panic. Having recently had a horrible experience with another garage door company, it's refreshing to know there are still people out there like Phil. I wish i could rate higher than 5 because it's well deserved.
He is extremely knowledgeable and savvy. If you have any garage door problems, PLEASE consider Don't Panic. Having recently had a horrible experience with another garage door company, it's refreshing to know there are still people out there like Phil. I wish i could rate higher than 5 because it's well deserved.
Jason Millett
Nov 07, 2018
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Phil is great! I called him for a garage door spring repair. He was very knowledgeable and knew exactly what type of spring system I had and gave me great recommendations on options to replace it. It was affordable and he worked hard to get it done quickly. I highly recommend Phil to anyone who needs garage door repairs.
Jamie Webster
Oct 20, 2018
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Sam Shora
Aug 02, 2018
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Aaron K.
Jul 25, 2018
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Kristin Pugh
Jul 23, 2018
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I could not have been more impressed with Phil. Of course I called him because we were having issues with our manual garage door. I left a voicemail and he called me back within 10 minutes. He was at my house within another half hour. He checked everything out and fixed the issue. I subsequently asked him to come back later on in the week to install a garage door opener for this door. Phil has a wonderful demeanor, is a pleasure to work with, and knows his stuff. And I am happy that he has this business.
Danny Hooks
Jun 29, 2018
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My garage door broke on Saturday night! Ugh. I couldn't even open it to drive anywhere. Phil came out early on Sunday morning and replaced both torsion springs in less than an hour! Great guy. Great service and an even better price. Very professional. Give him a call if you ever find yourself in panic mode like me
Katrina Styles
Jan 22, 2018
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Called and spoke with Phil at 9:20 am and by 10:30 my issue was resolved! He was fast, friendly, and had the best price for those we researched (Overhead Door, Town and Country, and Sears). He even offers a warranty with services. I HIGHLY recommend Phil to anyone who needs repairs on their garage. Visit his page because he may help you diagnose the issue with his informative content! Our issue was a broken spring. Thanks ALOT Phil! :-)
Susan Robinson
Dec 04, 2017
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Charley Hammond
Nov 30, 2017
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I moved from Indiana to Hiram GA and I have to find all new service companies. I was really happy with my experience with Don't Panic. My spring broke right before vacation. Normally these things bother me the whole time I'm out. I called Don't Panic and they assured me it's fine and gave me a quote that totally surprised me in a good way. Showed up on time and honored quote to the penny. Super fast as well. I found my new garage door guy!
Bob Lozier
Nov 20, 2017
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Greg Cavness
Nov 01, 2017
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Y. Chang
Oct 20, 2017
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Steve Yega
Oct 16, 2017
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Angela
Sep 29, 2017
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Gillian Green
Sep 21, 2017
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Its different! When you call, you talk with the local small business owner, Phil who knows what he's talking about and answers your questions. It is Phil that does the garage repair. He takes pride in his work and did an excellent job for us, completely overhauling both our garage doors for a very fair price. Well recommended. The whole experience was good.
Brittany Pratt
Sep 21, 2017
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Wil Pitts
Sep 03, 2017
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Harold McGinnis
Aug 31, 2017
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Phil is absolutely the best garage door master tech we have hired. He is friendly, trustworthy, and professional. He has all the skills you need to get the job completed at the highest quality and at a reasonable price! Do not call anyone else! We were out of town and he came over and fixed the door while we were gone and treated our daughters with respect and kindness. They were locked out. Thanks Phil! I am calling you this week to replace the other garage door opener! And I am using the opener you suggested!
Mathew Contee Jr
Jul 30, 2017
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Ellen Dean
Jul 21, 2017
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Jan Machovina
Jul 06, 2017
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Jiali Wang
Jun 22, 2017
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Carlos Rodriguez
Dec 29, 2016
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Wen Woo
Nov 11, 2016
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Sonya Nonya
Sep 17, 2016
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Jennifer Caudell
Aug 18, 2016
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Steve Geng
Jul 03, 2016
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Dr. January Few
Nov 24, 2015
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Duane Ellis
Nov 20, 2015
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1. Phil came earlier to than anticipated to assess my garage door issue. 2. He was very pleasant and very professional upon our initial meeting. 3. He assessed the situation and although he thought it would be a more costly repair based on my initial description of the problem, he advised that the repair would be fairly inexpensive. 4. He is very knowledgeable about garage doors and their manufacturers. 5.
He needed an additional part (not initially discussed) to repair my door and had to leave and come back. Although he provided me this additional part to make my garage door work, he did not charge me anything additional. 6. I wouldn't hesitate to recommend Phil to anyone that needs their garage door repaired. Truly a great experience.
He needed an additional part (not initially discussed) to repair my door and had to leave and come back. Although he provided me this additional part to make my garage door work, he did not charge me anything additional. 6. I wouldn't hesitate to recommend Phil to anyone that needs their garage door repaired. Truly a great experience.
Tommy York
Jul 26, 2015
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Jenny Dillard
Jul 15, 2015
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Phil is AMAZING! If you are looking for an honest, punctual, efficient and reasonable garage repairman, CALL PHIL AT DON'T PANIC EMERGENCY GARAGE DOOR REPAIR. In the past year we have called upon Phil twice for repairs to a garage door on a rental property that we own. Last November 2014, he was able to replace panels that had been damaged by a tenant.
Within 24 hours of calling Phil describing the problem, he had come to the property, assessed and took pictures of the damage which he sent over to me, produced an estimate for the work for our approval, and repaired the door -- ALL AT A FRACTION OF THE PRICE WE WERE OTHERWISE QUOTED. Recently, the same rental property was struck by lightening. The garage door opener was damaged and could only be opened/closed manually.
I called Phil on Monday, he had assessed the damage to the door on Tuesday, and by Wednesday the garage door was up and running again. again -- only charging us a fraction of what other Garage Door Repairmen are charging in the area. His prices are affordable, he is punctual and efficient and just an overall pleasure to work with. Seriously, this guy is the real deal and should be the ONLY OPTION for your garage door repair in the area!
Within 24 hours of calling Phil describing the problem, he had come to the property, assessed and took pictures of the damage which he sent over to me, produced an estimate for the work for our approval, and repaired the door -- ALL AT A FRACTION OF THE PRICE WE WERE OTHERWISE QUOTED. Recently, the same rental property was struck by lightening. The garage door opener was damaged and could only be opened/closed manually.
I called Phil on Monday, he had assessed the damage to the door on Tuesday, and by Wednesday the garage door was up and running again. again -- only charging us a fraction of what other Garage Door Repairmen are charging in the area. His prices are affordable, he is punctual and efficient and just an overall pleasure to work with. Seriously, this guy is the real deal and should be the ONLY OPTION for your garage door repair in the area!